Customer Review

Asheville Moving Company values its customers and their reviews.

December Move

James Harvey used the Asheville Moving Company and wrote the following review in December of 2017.

I used them on Friday December 14, 2017. I had a 3 bedroom, 2nd floor apartment with 2 men and a truck with Asheville moving company. At the same time they were moving the apartment I also had the same company moving my 10’ x 25’ storage unit. One 40’ truck & one 25’ truck. 2 trucks and 5 men moved all my stuff in 6 hours. They were very polite, fast, didn’t smoke and were great to work with. I would definitely recommend & use them again.

Qualities to Look For

As James say of Asheville Moving, you should look for these qualities in your movers – polite, fast, non-smokers. James also, and probably most important, says he will use them again.

Customer Review – Arden

Barbara, a moving customer, recommends Asheville Moving Company to others. She also recommends Morningstar Storage on Long Shoals Road. Asheville Moving, as Barbara will tell you, is one of the moving companies that Morningstar recommends to its customers.

Customer Testimonial

We Love Our Customers

Here at Asheville Moving Company we love our customers. We value each and every one and appreciate when they recommend us.

Customer Recommendation – North Weaverville, NC

Back in 2016, Asheville Moving Company helped move antiques from a North Weaverville location. You can find out what Bill Honeycutt, the customer, had to say.

 

Customer Review from Greenville, SC

Tamyra F. lives in Greenville, SC and reviews businesses on Yelp.com.

What Tamyra Says about Asheville Moving Company

“Wonderful moving experience!! These guys are clean and professional.  They carefully wrapped each piece of furniture. Communication was great.  They worked with our schedule.  Bruce kept things going smoothly.   I would most definitely recommend them and I will be calling them again.”

You can find the original review here.

About Reviews

As with all small, local businesses, we appreciate our customers. We value each family’s move and want to make it the best possible. If you work with us, please leave a review on Yelp.com or on our Facebook page.

Customer Review

We at Asheville Moving Company truly value what our customers say about us. You can read Lori M.‘s review of Asheville Moving Company on Yelp.

 

If you need help moving – whether locally or further, give Bruce a call at (828)713-1999.

 

Business Moves – A Customer Recommendation

Even businesses need to move at times. Sometimes these are huge moves; sometimes not so much. Almost all involve a timeline that cannot be altered.

A Business Move in Arden

The following quote comes from Lisa R in Arden.

I called Asheville Moving to help my company with a small move that needed to occur in a short time frame the Monday after the big snowstorm. The other movers I spoke with were too busy to fit me in. Bruce answered my call promptly, scheduled me the same day and got the job done for me early! They were very easy to do business with.

Moving Means Money for Businesses

While moving my grandmother’s china is extremely important to me, with a business moving generally means money being lost. Worse than money being lost, customers may be effected. Even with a small move, a business may not have its full staff available on the move day. Calls may not be returned as promptly as usual. Basically, every business wants to minimize the impact of a move on its customers.

Asheville Moving Helps

We at Asheville Moving Company know what being in business means. We want to help your business with its next move, big or small. Give Bruce a call at (828) 713-1999 to set up your next move.

The Customer Deserves A Good Move

Many people have horror stories to tell about moving. We at Asheville Moving Company want to make sure that these stories disappear.

The Bad and The Ugly

In August of this year, a customer of ours came to us in a fairly tough spot. She had hired other movers who kept pushing off the time of arrival and not returning calls. In her words,

I booked movers  from movinghelp.com for this date to load my UHaul. I wish I would have known the ridiculousness, and LACK of professionalism shown by A. The time was 9 AM when he texted thanking me for choosing them and asking for my address, the ONE text that actually has punctuation. I thought it was quite strange as I have been booked PROFESSIONALS from movinghelp.com five times since August 2016, that the guy didn’t call or ask me what time I needed them to be there. As I clearly marked the time I needed them on movinghelp.com.

Hmm…I don’t know about anyone else, but in this matter of importance, I like speaking to a live person, so I called. No answer. Okay. Strange, even if they were eating, the movers would always pick up in the past. No matter what. I texted him back a detailed message stating that I needed them at my apartment at 11:30 am, a list of heavy items that needs to be moved, the address, and asked if anyone knew how to disconnect the washer & dryer. . I’m sure you know exactly where this is going. Now, 11:30 AM is not that far off from 9 AM. NO RESPOND from him UNTIL 11:12 AM. Wow, are you serious right about now? I could have booked another mover! Antonio states that he is finishing up a job. Well, in the two hours and something of waiting for him, I managed to disconnected the washer and dryer myself. 11:30 comes rolling around. NO WORD. He does not even pick up the phone when I call! I texted him around 12:16 PM, asking if they were still coming since it’s starting to rain and I CLEARLY NEEDED THEM at my place at 11:30 AM. Allowing them the chance to finish, grab lunch, and head my way.

So what do you think happened? Antonio over there, decides to text me back 12:48 PM (Yup!), and states that they are moving a piano and he won’t get to me for an hour an a half. States it’ll be about 3 (as in 3 PM) or so before he gets there. Okay, so you were or weren’t finishing up that job, because finishing up meant being done. It is clearly 1.5 hour later after that text. That is NOT FINISHING up a job. The guy flat out LIED to me. Bare in mind all this texting and he is texting me as if I’m some chump. As you all know, moving day, you want to be out. You have people waiting on you. Or…oh hey look, a four hour drive waiting for you. I made it very clear to him that I needed leave by 3:30 PM. (Not his problem apparently).

All that aggravation and dealing with some invisible UNPROFESSIONAL LIAR, I told him I am cancelling the order. Guess what? Never seen him text back so fast asking if I’m sure and that he can do it after or another time. If you didn’t text me back and being a complete DB about wasting my time and stringing me along for almost three hours, you don’t deserve a reply or my business. 15 minutes til 2 PM. I cannot believe the @#$%#!~# wasted my time!!!

 

The Good

We frantically searched the web and prayed there were movers available ASAP. We LUCKED out with Bruce and Asheville Moving Company!!!

I explained to Bruce what happened and he immediate took action. The 300$ I paid was WELL WORTH the money and time saved. It was for two hours BUT GUESS WHAT y’all?!?! They finished the job within an hour and 10 minutes!!! Bruce picked up, on the first call mind you, and stated that someone will be at my house within 15 minutes. Oh my gosh, guess what? Eric appeared at my house ON TIME and within 15 minutes!!! He introduced himself and asked which of the items are important for us to get on the UHaul. He IMMEDIATELY started loading. How many movers do you know actually does this without their co-workers? None, and I have hired five sets of movers within a one year time frame! I was so impressed!!! Clete and Matt came and started loading as well. I met Mr. Clete whilst renting a UHaul previously and we chatted up a storm. They were so effective that a two hour job took an hour and 10 minutes!!! Everything was packed tight in the UHaul and not one item was damaged during transport.

 

I want to send the biggest THANK YOU TO BRUCE, ERIC, CLETE, and MATT for RESCUING me that day. I am forever grateful!!! Moving is extremely stressful and these gentlemen made it smooth! I wish I knew that they pack and transport as well. THANK YOU SO MUCH!!!

 

Yelp

This review was taken from our Yelp page. You can find others there but we will be sharing them with you as we want you to understand that we have your best move in mind when you choose Asheville Moving Company.

Special thanks to this customer and we are happy she got on the road when she needed to for this August move.

 

Happy Customer in Hendersonville

Happy Hendersonville Customer

Happy Customer Moving From Fairview to Downtown Asheville